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SALES TERMS AND CONDITIONS

Shipment, sales and after-sales.

Lifetime Warranty

Ápodo guarantees for life the products and equipment it markets.

Power supplies, batteries and electronic components are guaranteed for 2 years.

The following are excluded from the warranty:

  1. All components subject to wear and tear as a result of normal use of the equipment, as well as all equipment that does not have the corresponding serial number at the time of the claim.
  2. Those equipments that by defective installation, poor conservation, treatment or inadequate manipulation or adverse climatic conditions deteriorate or break down.

Any intervention carried out by persons not authorized by Apodo will automatically void the warranty.

Any warranty for incidents due to negligence, lack of monitoring or maintenance or defective use or for purposes other than the intended use of this material is excluded.

The warranty is understood in the workshop of the technical department of Ápodo. The obligation of Apodo is limited to the repair or replacement of the products without any cost of parts or labor if it is verified that it is defect of materials or manufacture.

The shipment of equipment to Ápodo must be done with all the original components and accessories.

Any damage caused by improper installation, power surges, electric shocks, atmospheric phenomena, incorrect firmware replacement or product tampering invalidate the warranty.

 

Warranty due to manufacturing defect

Ápodo guarantees the return and replacement of the products and equipment that it markets during the 15 days after its receipt by the customer, in case of detecting a manufacturing defect that prevents its correct operation.

The warranty is understood in the workshop of the technical department of Ápodo. The obligation of Apodo is limited to the repair or replacement of the products without any cost of parts or labor if it is verified that it is defect of materials or manufacture.

The shipment of equipment to Ápodo must be done with all accessories, manuals and original packaging in perfect condition, not writing and / or labeling (either by the customer or logistics company) on the original packaging of the products as well Such as replacement and / or manipulation of accessories or equipment components.

  1. No equipment with own or third party seals on the original packaging.
  2. Equipment with writing and / or labeling on the packaging is not allowed directly.
  3. No equipment is allowed without the original packaging, damaged or damaged

Do you have any questions?

If you have any questions, please do not hesitate to contact us. We will respond as soon as possible. Thank you very much!

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